X-inefficiency is a concept used in economics to describe instances where firms go through internal inefficiency resulting in higher production costs than required for a given output. This inefficiency can result from various factors, such as outdated technology, inefficient production processes, poor management, and lack of competition, and it results in lower profits for the inefficient firm(s) and higher prices for consumers. The concept of X-inefficiency was introduced by Harvey Leibenstein.
in 1966, Harvard University Professor Harvey Leibenstein first introduced the concept of X-inefficiency in his paper "Allocative Efficiency vs. X- Efficiency", which was published in American Economic Review. X-Inefficiency refers to a firm's inability to fully utilize its resources, resulting in an output level that falls short of the maximum potential achievable given the resources and environment which is referred to as the efficiency frontier.
More so, X-inefficiency focuses on the importance of competition and innovation in promoting efficiency and reducing costs for firms, followed by higher profits and better output and prices for consumers.
X-inefficiency pin out irrational actions performed by firms in the market.