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1823 Call Centre
| Agency overview | |
|---|---|
| Formed | July 2001 |
| Type | Hotline/call centre |
| Status | Active |
| Parent department | Efficiency Unit |
| Website | 1823 |
1823 is a 24x7 one-stop hotline services operated by the Government of Hong Kong. It answers public enquiries on behalf of more than 20 participating departments and receives public complaints against the Government. It also act as a platform for resolving cross-departmental complaints. For enquiries regarding Departments not covered by 1823, the Call Centre can provide relevant contact information. Public enquiries or complaints can be made by phone, fax, SMS, email, online, or post.[1]
- ^ "1823 Online - About 1823". Efficiency Unit HKSARG. 26 February 2010. Archived from the original on 31 May 2010. Retrieved 5 July 2010.
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