E-governance

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Electronic governance or e-governance is the use of information technology to provide government services, information exchange, communication transactions, and integration of different stand-alone systems between government to citizen (G2C), government to business (G2B), government to government (G2G), government to employees (G2E), and back-office processes and interactions within the entire governance framework.^[1] Through IT, citizens can access government services through e-governance. The government, citizens, and businesses/interest groups are the three primary target groups that can be identified in governance concepts.