Paratransit

Paratransit (the term used in North America) or intermediate public transport (also known by other names such as community transport (UK)), is a type of transportation service that supplements fixed-route mass transit by providing individualized rides without fixed routes or timetables.^[1] Paratransit services may vary considerably on the degree of flexibility they provide their customers. At their simplest they may consist of a taxi or small bus that will run along a more or less defined route and then stop to pick up or discharge passengers on request. At the other end of the spectrum—fully demand-responsive transport—the most flexible paratransit systems offer on-demand call-up door-to-door service from any origin to any destination in a service area. In addition to public transit agencies, paratransit services may be operated by community groups or not-for-profit organizations, and for-profit private companies or operators.

The concept of intermediate public transport (IPT) or paratransit, exhibits considerable variation between developed and developing nations. In developed countries, it is typically a flexible, demand-responsive form of public transportation designed to provide point-to-point service. These systems are generally well-structured and organized. On the other hand, in developing countries, IPT often operates as an informal, cost-effective alternative to formal transportation modes. It tends to be unorganized and subject to minimal government regulation, serving as a prevalent form of spontaneous public transport that facilitates quick and convenient travel.^[2]

The importance of IPT may extends beyond mobility, as it can also contribute to the economic well-being of those who operate these services. In some cases, drivers of vehicles such as tempos and autorickshaws can earn a substantial daily income, which supports their livelihoods.^[3]

Typically, minibuses are used to provide paratransit service in USA. Most paratransit vehicles are equipped with wheelchair lifts or ramps to facilitate access.^[4]

In the United States, private transportation companies often provide paratransit service in cities and metropolitan areas under contract to local public transportation agencies.